|Product Name||[Same day shipping] [evermore] Soft You Neckt (3 colors)|
|Reward Points||＄0 (1%)|
|Domestic / International Shipping||oversea delivery|
|My Profile||Size Guide|
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|Select item with details above|
Discounted amount of your subtotal will appear when you place your orders.
· 사이즈는 단면 측정입니다.
· 측정 방법과 위치, 리오더 과정에 따라 1~3cm오차가 있을 수 있습니다.
· 소재 특성상 제작될때 원단 수축으로 약간의 오차는 생길 수 있습니다.
|사이즈||□ 슬림핏||□ 미디엄핏||■ 루즈핏|
|신축성||□ 좋음||■ 적당
|피팅촉감||■ 부드러움||□ 약간까슬||□ 까슬함|
|두께감||□ 두꺼움||□ 보통
|안감||■ 없음||□ 부분안감||□ 전체안감|
|비침||□ 있음||■ 약간-아이보리
· 아이보리, 그레이, 블랙
· 코튼60% 모달40%
· 모든 의류제품은 드라이클리닝을 권장합니다.
(자세한 내용은 NOTICE>소재별 세탁TIP 참고바랍니다.)
· 컬러가 있는 의류제품은 단독 세탁을 권장합니다.
· 진한 색상의 제품은 밝은 색상의 제품과 함께 착용 시
이염되는 경우가 있을 수 있어 주의 부탁드립니다.
필링스의 모든 컨텐츠는 저작권법에 의거하여 보호받고 있으며,
승인 없이 무단 도용 시 저작권법에 의해 법적 조치를 받을 수 있습니다.
|Payment||We accept the following forms of payment:
- Credit Card
- American Express
|Shipping||Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
|Returns & Exchanges|| 1. Address for returns and exchanges:
-  3rd Floor, Yangpyeong-dong 5-ga, 22 Yangpyeong-ro 21da-gil, Yeongdeungpo-gu, Seoul, Republic of Korea
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
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